These Terms of Service ("Terms") govern your use of the SalesBridge website and B2B lead generation services provided by SalesBridge ("Company," "we," "us," or "our"). By accessing our website or entering a service agreement with us, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree with any part of these Terms, you may not access our website or use our services.
By using our website or services, you represent that you are at least 18 years of age, have the legal authority to enter into binding contracts, and agree to these Terms on behalf of yourself and any organization you represent.
SalesBridge provides B2B lead generation services, including but not limited to:
The specific scope of services, deliverables, and pricing for each engagement are defined in the Service Agreement executed between the parties.
Under the Pay Per Appointment plan, you agree to pay $400 USD per completed, attended appointment that meets the mutually agreed ICP criteria. Invoices are issued weekly for appointments completed in the preceding week. Payment is due within 14 days of invoice date.
Under the Dedicated SDR plan, you agree to pay a $1,000 one-time setup fee prior to commencement of services, and a $2,500 monthly fee billed at the start of each calendar month. Monthly fees are due within 7 days of invoice.
Invoices not paid within the due date may be subject to a 1.5% monthly interest charge. SalesBridge reserves the right to suspend services for accounts with outstanding invoices exceeding 30 days.
If SalesBridge fails to deliver a minimum of 10 qualified, attended appointments within the first 60 days of an active engagement, the Client is entitled to a full refund of all fees paid. Refund requests must be submitted in writing to billing@salesbridge.io within 10 days of the 60-day period expiring. Refunds are processed within 14 business days.
To enable us to deliver results, you agree to:
SalesBridge is not liable for underperformance resulting from Client failure to meet these obligations.
An appointment is considered "qualified" and billable when:
Disputed appointments must be reported within 5 business days of the meeting date. Disputes submitted after this period will not be considered.
All content on the SalesBridge website, including text, graphics, logos, and software, is owned by SalesBridge and protected by applicable intellectual property laws.
Client-provided materials (ICP documents, company information, messaging guidelines) remain the property of the Client. By providing these materials, you grant SalesBridge a limited, non-exclusive license to use them solely for the purpose of delivering services under your agreement.
Outreach scripts, templates, and playbooks developed by SalesBridge for your engagement remain the intellectual property of SalesBridge unless otherwise agreed in writing.
Both parties agree to maintain the confidentiality of all Confidential Information shared during the engagement. "Confidential Information" includes business strategies, customer data, pricing, technical information, and any other non-public information designated as confidential.
This obligation survives termination of the agreement for a period of 3 years.
To the maximum extent permitted by applicable law, SalesBridge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising from your use of our services.
Our total liability for any claim arising from or related to our services shall not exceed the total fees paid by you to SalesBridge in the 3 months preceding the event giving rise to the claim.
SalesBridge does not guarantee any specific number of leads, closed deals, or revenue outcomes beyond the appointment delivery guarantee specified in Section 3.
You agree to indemnify, defend, and hold harmless SalesBridge and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of our services, or violation of any third-party rights.
Either party may terminate services with 14 days written notice. No penalties or cancellation fees apply. Upon termination:
SalesBridge reserves the right to terminate services immediately for material breach of these Terms, including non-payment, misrepresentation, or abusive conduct toward our team.
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which SalesBridge is registered, without regard to conflict of law provisions. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration.
SalesBridge reserves the right to modify these Terms at any time. We will notify existing clients of material changes via email with 14 days notice. Continued use of our services after the effective date of changes constitutes acceptance of the updated Terms.
Questions about these Terms should be directed to: